Supervisor – Returns
Company | Henry Schein |
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Location | Wyomissing, PA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- General warehousing experience including returns and at least four years in a lead or supervisory role, or the equivalent required.
- General warehouse knowledge and strong understanding of the Returns functions.
- Basic PC skills.
- Strong leadership, communication, and analytical skills.
- Ability to pass machine driver safety training for all required equipment.
Responsibilities
- Supervises the Returns department, hires new team members, conducts performance reviews, recommends wage increases, monitors attendance, and responsible for early stages of conflict resolution.
- Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets. Researches, identifies, and corrects issues that cause inefficiencies in productivity and accuracy.
- Responsible for maintaining a complete understanding of all Returns functions, computer screens, and reporting.
- Maintains awareness of how the department impacts customers, both internal and external, and the department’s overall impact on the operation.
- As necessary, works with staff to complete departmental workload. Monitors and troubleshoots conveyors to maintain consistent workflow.
- Performs other reasonably related duties that may be assigned.
- Participates in special projects and performs other duties as required.
Preferred Qualifications
- Four year college degree preferred but can be offset by team lead or supervisory experience in a distribution center environment.