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Supervisor Patient Accounts – Home Health

Supervisor Patient Accounts – Home Health

CompanyAdvocate Health Care
LocationMilwaukee, WI, USA
Salary$26.1 – $39.15
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • PC skills in Microsoft Word, Excel, PowerPoint and Teams.
  • Previous experience leading a patient accounting team.
  • Strong oral and written communication skills to train and supervise staff and to communicate effectively and collaboratively with other department supervisors, external organizations, and top management. Ability to effectively address difficult and controversial issues.
  • Excellent organizational, analytical, and problem-solving skills.
  • Demonstrated proficiency, knowledge, and regulations of revenue cycle processes and health care patient accounting practices and procedures.
  • Demonstrated ability to manage multiple projects simultaneously and supervise patient accounting functions.
  • Demonstrated ability to develop and implement procedural and quality improvements within patient accounting environments.
  • General knowledge of business, finance, human management, and operations.

Responsibilities

  • Supervises assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets.
  • Responsible for operating within budget limitations and authorized staffing levels.
  • Assesses employee training needs and coordinates with the training department to ensure appropriate development.
  • Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality.
  • Stays current with all regulations and standards to ensure compliance with governmental regulatory agencies and third-party payers. Functions as liaison with providers, external departments related to the revenue cycle and insurance payers to resolve discrepancies, minimize receivables, and limit bad debt expenses.
  • Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency and performance.
  • Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members.
  • Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
  • Responsible for understanding and adhering to the organization’s Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization’s business.

Preferred Qualifications

    No preferred qualifications provided.