Supervisor of Residential Loan Quality Assurance and Funding

Supervisor of Residential Loan Quality Assurance and Funding

Requirements

• Associate Degree or equivalent combination of education and experience. Required.
• 3-5 years related experience in a Financial institution, preferably in Residential Mortgage loan operations, Consumer Lending, Regulatory Compliance and/or Fulfillment. Required.
• Up to 2 years Supervisory or Team Lead experience. Required.
• Must have access to reliable transportation and the ability to lawfully drive self. Required.

Responsibilities

• Individually contribute and supervise colleagues supporting residential mortgage channels in the validation of closed mortgage documentation; funding TPO; gathering and clearing conditions; service release delivery/funding; final docs, and administrative duties.
• Hire, train, mentor and manage colleagues’ production to ensure delivery of file quality assurance for Associated Bank.
• Inspire to maintain superior customer service to our internal, external and Third-Party Originator customers.
• Supervise loan file audits and analyze compliance reviews on residential closed mortgage loans.
• Achieve and maintain quality control to meet regulatory, investor and Associated Bank guidelines.
• Provide daily, monthly and YTD trending reports on file exceptions to Senior management.
• Work in tandem with business line compliance, corporate compliance, risk reporting and IT/BA to write and integrate procedural and regulatory changes as needed.
• Oversee and manage updates of the policies and procedures for the Residential Quality Assurance (RLQA) Department to include Retail, TPO, Government and Final Audit for the Residential Lending intranet site.
• Provide training on investor and government loan product requirements for loan delivery for mortgage processing teams.

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education and experience. Preferred.