Supervisor of Collection Planning

Supervisor of Collection Planning

Requirements

• Must be a U.S. citizen and possess a current/active Secret security clearance with the ability to obtain a TS/SCI
• Bachelor’s Degree or equivalent work experience in a related industry
• 2-4 years experience as a people manager in an operations environment
• Experience with aerospace and/or satellite ground systems
• Exceptional communication and cross functional collaboration skills
• Ability to pursue and resolve issues independently
• Demonstrated attention to detail and follow-through

Responsibilities

• Lead the Collection Planning team with focus on performance management, team development and continuous improvement
• Team responsibilities include tactical and project feasibility, long-term forecasting, satellite scheduling, collection monitoring and customer support
• Manage 7-day shift schedule for Collection Planning
• Hold recurring 1×1 with all direct reports and team meetings
• Lead and facilitate procedure creation and maintenance
• Responsible for enforcing operational procedures and completion of required trainings
• Responsible for the development, implementation and adjustments of collection strategies, capacity management and operational workflows to meet customer requirements
• Conduct post-mission analyses to evaluate the success of the mission and identify areas for improvement
• Work closely with operational and customer facing stakeholders to maintain visibility on collection fulfillment schedules
• Facilitate performance-related communication with team members, cross-departmental staff, and customers regarding status, milestones, issues, and resolutions
• Define and maintain team metrics to measure performance criteria and communicate progress
• Ability to manage multiple competing priorities under time-sensitive deadlines
• Drive improvements to operational process and systems needed to support the mission with efficiency and effectiveness
• Escalate operational issues as needed with team management and technical support teams
• Leverages stakeholder relationships and technical expertise to enable or make key decisions
• Maintain a high level of situational awareness of all Operations activities
• Daily coordination with Mission Operations & Mission Engineering Leadership
• Ability to accommodate support outside of regular work hours as required for a 24/7 Operations environment

Preferred Qualifications

• 5+ years experience as a people manager in an operations environment
• Familiarity with remote sensing products and applications
• Demonstrated experience managing high value contracts and programs
• Prior experience collaborating with Operations, Engineering and Development in a complex technical environment
• Proficiency in Windows and Linux environments
• Calm disposition in stressful situations
• Ability to work independently and in a team environment
• Ability to multi-task, results driven, strong sense of ownership and urgency