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Supervisor – Mountain Snow Sports School
| Company | Stratton Mountain Resort |
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| Location | Brattleboro, VT, USA |
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| Salary | $23 – $26 |
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| Type | Part-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High School Diploma, required
- Minimum of 1 season of snow sports instruction, required
- PISAA-AASI Level 1 certification, required
- Strong guest service and communication skills
- Proficiency in Microsoft Office Suite programs
- Proven ability to lead, coach, and positively influence others
- Strong problem solving abilities
Responsibilities
- Assign instructors to lessons based on certifications, availability, and guest needs
- Maintain daily staffing plans and schedules using scheduling systems
- Manage instructor check-ins and facilitate morning line-ups
- Mentor and coach staff to maintain lesson quality and safety
- Resolve guest service issues professionally and in a timely manner
- Lead training sessions and clinics
- Support new instructor onboarding and seasonal development goals
- Deliver performance feedback
- Ensure payroll accuracy through daily check-ins and reporting
- Remain aware of labor and revenue goals to support departmental budget targets
- Assist with daily setup and breakdown of indoor and outdoor learning areas
- Teach lessons as needed (all ages and ability levels)
- Additional duties as assigned
Preferred Qualifications
- Previous leadership/supervisory experience, preferred
