Subaru Director of Used Cars

Subaru Director of Used Cars

Requirements

• Proven experience in automotive retail, with a strong focus on used vehicle operations.
• Demonstrated success in pricing strategy, inventory management, and market analysis.
• Exceptional leadership and team management skills.
• Strong analytical and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency in dealership management software and relevant tools.

Responsibilities

• Develop and implement competitive pricing strategies to maximize profitability and turnover, fitting these strategies into our ‘One Price’ philosophy.
• Continuously monitor market trends and data to adjust pricing for optimal performance.
• Use analytics and insights to establish market-relevant pricing structures for inventory.
• Strategically source and acquire used vehicle inventory to meet market demand.
• Foster relationships with wholesalers, auctions, and trade partners to secure desirable inventory.
• Regularly review and assess inventory condition, age, and performance metrics to maintain an optimal mix.
• Communicate with service and sales to appropriately manage SSLP inventory and turn.
• Collaborate with the reconditioning team to ensure vehicles meet Schomp Subaru’s quality standards.
• Monitor timelines and costs associated with reconditioning to optimize efficiency and profitability.
• Communicate clearly with the service and reconditioning departments to prioritize tasks and maintain workflow.
• Stay informed about local and national automotive market trends to anticipate customer preferences and shifts in demand.
• Use market intelligence to guide inventory acquisition, pricing, and promotional efforts.
• Lead, mentor, and directly oversee the used car team leads and their respective teams.
• Foster a collaborative and results-oriented culture focused on customer satisfaction and performance.
• Set clear performance goals and provide ongoing feedback and support to achieve departmental objectives.
• Drive penetration of finance and insurance (F&I) products in used vehicle sales.
• Develop strategies to increase profit per vehicle retailed (PVR) while maintaining customer satisfaction.
• Hold accountable the Schomp processes for finance presentations, offerings and manager interactions, including ‘second swings’.
• Ensure a seamless and enjoyable customer experience throughout the used car buying process, fully executing our ‘One Price, One Person, One Hour’ promise.
• Handle escalated customer concerns with professionalism and a focus on resolution.
• Implement initiatives to enhance customer loyalty and retention within the used vehicle segment.

Preferred Qualifications

No preferred qualifications provided.