Stylist

Stylist

Requirements

• Must be able to work weekends and outside of work hours as needed (including retail focused holidays (ie. Black Friday))
• Experience with clienteling or building and maintaining strong relationships with customers
• Innovative thinker with a passion for styling and catering to customers on a personal level
• Ability to pay attention to customer feedback, trends and shares insights with management
• Great attention to detail, and highly organized
• Strong sense of initiative, self-motivated and goal-oriented
• Ability to work on the sales floor for extended periods of time
• Ability to work well under pressure and deadlines with excellent problem solving skills.

Responsibilities

• Interact with customers and drive the business through delivering sales, and outstanding clienteling.
• Take ownership of sales results; focusing on KPI’s such as Average Order Value, Conversion %, and revenue to target.
• Connect with our customers and genuinely listen to help find the best items for them.
• Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Principles.
• Assist in efficiently checking out customers accurately and promptly.
• Help make informed suggestions that affect the service, and productivity of the selling floor.
• Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story.
• Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well.
• Execute tasks and assist in keeping the store clean and organized.
• Ensure all customers are presented with their products and thanked as the final step of the customer journey.
• Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) – communicate with HQ where appropriate.
• Minimize and mitigate shrink by using loss-prevention techniques.
• Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction.
• Support monthly inventory counts including preparation, execution, and verification.
• Support with the day-to-day maintenance of visual displays and product.
• Report any damaged display product or tools.
• Provide feedback relating to gaps and opportunities.

Preferred Qualifications

No preferred qualifications provided.