Student Care Specialist
| Company | Washington State University |
|---|---|
| Location | Moscow, ID, USA |
| Salary | $4508.7 – $5635.87 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree and four (4) years of professional work experience in student services or related education/experience
- One (1) or more years of experience leading or directing the work of others
- Master’s degree in counseling, psychology, education, social work, or related field
- Excellent verbal/written communication and interpersonal skills
- Demonstrated ability to work effectively in a diverse team environment
- Demonstrated ability to prioritize tasks effectively
- Ability to attend to fine details, stay organized, and multi-task
- Experience working with diverse faculty, students, staff, and parents and families of students
- Demonstrated ability to exercise professional judgement and leadership, including the ability to work independently
- Ability to work a flexible schedule, which may include working extended time frames, including late hours and weekends.
Responsibilities
- Serve as a team leader and provide robust oversight and training for student case management support
- Responsible for intervention, support, and prevention programs to assist students in distress
- Coordinate the development, implementation, and/or administration of campus-wide student services programs and initiatives
- Advise and counsel students.
Preferred Qualifications
- Previous work experience at an institution of higher education
- Experience working with Maxient Software
- Experience working with Title IX, VAWA, ADA, Title II, FERPA, and other regulations associated with the position.