Strategy and Transformation Advisor – Professional Services
| Company | Stripe |
|---|---|
| Location | San Francisco, CA, USA, Chicago, IL, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years in technology & management consulting, with a history of excellence in handling strategic customers and technology solutions.
- 5+ years in solution selling in relation to pre-sales of SaaS products.
- Proven experience in pre-sales/sales of sizable service engagements and in contract/SOW development.
- Passion for innovation and crafting top-tier, reusable professional services offerings, and enablement of Sales teams to GTM with these offerings.
- Thrives on the urgency and importance of working with our largest customers, and are able to achieve set objectives while balancing competing priorities
- Ability to understand complex business requirements and craft tailored solutions
- Strong communication and analytical skills, with a knack for pinpointing and improving inefficient processes.
- Demonstrated ability to cut through ambiguity to produce strategic insights and opportunities.
Responsibilities
- Work with our Go-To-Market teams to identify the most strategic opportunities for strategy and transformation based on given qualification criteria.
- Advise customer’s senior leadership (c-suite or below) on how to navigate and absorb change with Stripe across finance, operations, risk & other business divisions in relation to Stripe’s integration.
- Building “art of the possible” proposals, capability pitches, solution blueprints and business cases for digital transformation with Stripe.
- Lead pre-sales workshops with customers (strategy/vision/discovery/assessment workshops)
- Own portfolio of Professional Services deals, build and negotiate contracts/Statements of Work
- Autonomously lead complex, multi-party Stripe adoption projects in a highly consultative and proactive manner.
- Engage with Product and Engineering teams to help drive product strategy for large users.
- Collaborate with your teammates on strategic projects that improve and scale our implementation process and team operating model.
- Strong leadership and cross collaboration skills with the ability to make informed decisions, test assumptions, and iterate to improve overall Stripe user journey.
Preferred Qualifications
- Knowledge of the sales cycles of a SaaS product or a technology platform for strategic enterprise customers
- A proven track record of driving cross-functional alignment across a broad set of stakeholders, including business, finance, engineering, sales, support, product, marketing, data science, and senior leadership to achieve growth targets.
- Experience in building and scaling a GTM-led growth discipline, including the development of the strategy, processes and operating model. Experience in creating a strong growth culture within a team.
- Background in a growth-stage Internet/software company and/or the payments industry.
- Familiarity with APIs and their role in digital solutions.