Strategy and Operations – Senior Analyst

3+ years experience including roles in a fast-paced, highly analytical environment, for instance: technology/media, management consulting, or investment banking
Analytical and structured thinking with clear and compelling communication skills
Drive insight through data and help people make sense of complex, multi-pronged issues
You have played a part in successful delivery of complex, multi-stakeholder projects
You are excited about rolling up your sleeves and getting stuff done
You are metrics driven and know how to leverage data insights to inform decisions
You are curious and proactively seek out solutions to problems or inefficiencies with analysis and process/systems improvements
Bachelor’s Degree or equivalent years’ of experience

Take white space questions or problems and develop analytical frameworks, approaches and project plans to frame solutions and recommendations
Perform a broad range of quantitative and qualitative analyses across internal financial, sales, and product data as well as analyze market and competitive trends to help assess our opportunities, traction and investments
Translate analysis into clear insights and executive-level presentations to inform Twilio’s GTM strategy and decision-making
Support and manage strategic projects and initiatives to operationalize our GTM strategy across the business, working across functions such as marketing, finance, and R&D as needed
Develop clear power-points and documents for executive and organization-wide audiences that distill complex data analysis into digestible and actionable recommendations

Ability to query and manage data (familiarity with Salesforce reporting, SQL…etc)
Experience with and knowledge of SaaS businesses and sales models
Graduate degree a plus