Strategy & Analytics Advisor – CX&Oe – Evernorth
| Company | Cigna Group |
|---|---|
| Location | St. Louis, MO, USA, Scottsdale, AZ, USA, Hartford, CT, USA, Denver, CO, USA, Chattanooga, TN, USA |
| Salary | $96000 – $160000 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Mathematics, Economics, Statistics, Engineering, Business or related field preferred
- Two years of relevant analytics or management consulting experience
- Strong communication (oral and written), presentation, and facilitation skills
- Proficiency in an analytics-focused coding language, e.g. SQL, Python, or R
- Ability to structure project plans and independently manage to deadlines
- Ability to partner across organizations and roles to influence and deliver work
Responsibilities
- Shape CX&OE strategy by developing business cases, evaluating options, and assessing costs and benefits to guide prioritization decisions
- Leverage data to solve business problems by identifying data needs, pulling data from relevant sources, and performing analysis
- Identify business opportunities using trend analysis and mining operational data for insights
- Develop testing plans, monitor performance indicators, and be ready to quickly investigate and remediate emerging issues
- Grow into a thought partner and executive storyteller by distilling work into crisp presentations that educate, inform, and inspire action
Preferred Qualifications
- MBA or other relevant advanced degree (e.g. MS in Analytics)
- Three or more years in analysis or management consulting experience
- Advanced knowledge of data analysis and visualization tools (e.g. Excel, SQL, Tableau)
- Experience with building, managing, or using business models, e.g. optimization, predictive analysis, or financial / credit modeling
- Relevant healthcare experience
- Relevant experience in Operations and/or Customer Experience roles