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Strategic Relationship Manager
| Company | Comcast |
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| Location | New York, NY, USA |
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| Salary | $113240.96 – $169861.45 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Account Management
- Book Of Business
- Customer Relationships
- Customer Satisfaction
- Bachelor’s Degree
- 7-10 Years of Relevant Work Experience
Responsibilities
- Responsible for hitting revenue targets for book-of-business.
- Builds, maintains and handles client relationships.
- Researches and understands client business and goals.
- Strong consultative sales skills, relationship building, external and internal customer satisfaction management.
- Understands and interprets customer needs and partners with product and engineering team to develop solutions.
- Provides tactical direction to onboard new partners, strengthens existing relationships, and expands commercial and strategic opportunities.
- Provides insight into customer challenges, needs, and opportunities to cross-functional stakeholders including product, marketing, engineering, customer success, and sales leadership.
- Works cross-functionally to develop go-to-market strategies and drive initiatives.
- Serves as an escalation point for key customer issues around pricing and commercial agreements.
- Regularly participates in client entertainment and activities focused on strengthening business relationships.
- Travels as necessary in support of business objectives.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance.
- Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Preferred Qualifications
No preferred qualifications provided.
