Strategic Partnerships and Alliance Manager

Strategic Partnerships and Alliance Manager

Requirements

• Bachelor’s degree in Business Administration, Finance, Technology, or a related field. MBA or advanced degree preferred.
• Minimum of 7 years of experience in strategic partnerships, business development, or alliance management within the Fintech or SaaS industry. Experience with ERP preferred.
• Deep understanding of the ERP ecosystem and familiarity with the key players.
• Experience managing relationships with financial technology providers and/or payment networks is highly desirable.
• Proven track record of successfully developing and managing strategic partnerships that deliver long-term measurable growth and customer/partner satisfaction.
• Strong negotiation, communication, and interpersonal skills with the ability to build rapport and influence stakeholders at all levels.
• Excellent analytical and problem-solving skills with the ability to interpret data and make strategic recommendations.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Diligent at measuring and communicating progress to achieve targeted results, identifying and communicating obstacles, and instituting corrective measures.
• Experience with CRM management tools.
• Willingness to travel 30% of time and as needed during peak seasons, including travel to ERP-specific conferences and events.

Responsibilities

• Serve as the primary point of contact and relationship owner for our key ERP partners and other ecosystem partners such as, system integrators, payment processors, and payment networks.
• Develop and execute strategic partnership plans to drive maximizing value, expand market reach, and create new revenue opportunities through our integration ecosystem.
• Work closely with our Product and Engineering teams to influence the integration roadmap based on partner needs, competitive landscape, and market demand.
• Collaborate with partners on joint marketing campaigns, sales enablement activities, and co-selling strategies to drive mutual success.
• Work closely with the Marketing team to develop and execute co-marketing initiatives with partners, including content creation, webinars, and joint campaigns.
• Lead the negotiation and execution of partnership agreements, ensuring favorable terms and alignment with company objectives.
• Track and report on the performance of partnerships against key metrics, identifying areas for improvement and growth.
• Stay informed about industry trends, competitive landscape, and partner developments within the ERP and integration space. Collect and analyze data to communicate the ecosystem market size and opportunity.
• Represent FISPAN at ERP-specific conferences, user groups, and industry events to drive market penetration, educate potential customers and partners, establish thought leadership, and support lead generation activities.
• Effectively communicate partnership strategies and progress to internal stakeholders across Sales, Marketing, Product, and Engineering teams. Collaborate with departments to identify and address impacts to key metrics.
• Proactively identify, communicate, and support resolution of any issues or challenges that arise in partner relationships.
• Act as an internal and external evangelist for our partnerships and integrated solutions. Including cross-functional collaboration to create, inform, and deliver partner specific training and enablement material.

Preferred Qualifications

• Experience with ERP preferred.
• MBA or advanced degree preferred.