Strategic Accounts Central Service Coordinator
| Company | Airgas |
|---|---|
| Location | Mequon, WI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Excellent verbal and written communication skills
- Demonstrated attention to detail
- Creative problem-solving skills
- Organized, self-motivated, resourceful, and proactive
- Ability to work independently and in a team
- Ownership for responsibilities
Responsibilities
- Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders
- Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers
- Validating cylinder balances and initiating cylinder audits or account closures
- Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction
- Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities
- A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve
- Special duties as assigned
Preferred Qualifications
- High School Diploma required
- Associate’s or Bachelor’s Degree preferred
- 2 years of customer service/sales experience
- Minimum 2 years of relevant work experience