Strategic Account Manager

Strategic Account Manager

Requirements

• Bachelor’s degree
• Broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers
• Proven ability to translate health system market knowledge and develop strategic plans with internal stakeholders
• The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple projects.
• Broad field sales experience with demonstrated success working with P&T committees, decision makers & influencers in Hospitals, Health Systems, IHNs and other large-organized customers
• Possesses strong business acumen and strategic thinking skills
• Self-directed and organized with excellent execution and planning skills
• Ability to adapt and change in a shifting environment
• Excellent communication skills both written and oral
• Must possess valid driver’s license, be eligible for insurance coverage and must be able to safely operate a vehicle

Responsibilities

• Assume the leadership role within assigned accounts, providing overall account leadership to cross-functional internal and external team members as needed.
• Assume responsibility for assigned strategic customers and manage each as a business partnership on behalf of Sanofi.
• Build a strategic account plan for assigned accounts, as well as organizing and deploying the appropriate resources within Sanofi to drive value co-creation with customers and meet/exceed Sanofi’s revenue targets.
• Effectively manage and grow a network of trust-based relationships with external stakeholders to generate revenue through genuine partnerships within Sanofi’s largest and most complex customers.
• Develop a deep understanding of the customer’s business which includes their pressures and drivers, priorities, as well as their related challenges and opportunities.
• Maintain working knowledge of the customer’s business model, strategic goals and objectives, and their position within the healthcare environment including value-based health care, their competitors, and financial levers.
• Identify and qualify high value opportunities within their accounts by working directly with the customer to develop and drive growth strategies, team-to-team alignment, and executive relationships together with internal cross-functional team members.
• Conduct business coaching and strategy session with their account teams to facilitate the co-creation of customer value and ensure ongoing internal alignment and account growth.
• Function as the central focal point for communications regarding account planning, strategy, collaboration, resource allocation and customer engagement.

Preferred Qualifications

• MBA or other advanced degree
• Strong data analytics
• Experience in Population health-based health information technology
• Experience working in Market Access, Pricing, Contracting or Finance
• Proficient with MS Office and customer management databases
• Experience leading teams with demonstrated impact & influence with key internal stakeholders