Strategic Account Manager

Strategic Account Manager

Requirements

• 5 or more years of strategic sales or related experience in the commercial, multifamily, or investment real estate industry. Ideal candidate would have experience managing a territory and/or client relationships in the real estate / property management industry.
• Experience in selling software and/or knowledge of the Real Estate industry required as well as the ability to network within the industry.
• Knowledge of products, software pricing practices, selling skills, personal computers and various software application skills is helpful.
• Demonstrated track record in closing new business over a sustained period, exceeding sales targets with ability to demonstrate software to potential users.
• Marketing orientation with the ability to develop strong marketing strategies to edge out the competition.
• Excellent understanding of the end user business and issues or the ability to apply unrelated knowledge to the Real Estate Industry.
• Ability to push past rejection to achieve results.
• Demonstrated computer systems knowledge, including web technologies, CRM, employee self-service, a general understanding of larger business system applications.
• Planning skills to determine and meet departmental objectives.
• Verbal and written communication skills with the ability to build and deliver powerful presentations.
• Excellent time management, communication skills, decision making, human relations, presentation, and organization skills.
• Ability to operate in a very fast paced environment with multiple high-level priorities.

Responsibilities

• Achieve/exceed assigned annual sales quota by growing revenue in assigned strategic account base.
• Minimize client at-risk levels and maintain/increase client spend.
• Maintain relationships with existing customers through consistent interaction, quarterly at a minimum. Escalate concerns and issues to Manager in a timely manner.
• Identify and understand a client or prospect’s critical business needs and how they align with MRI’s solutions and services.
• Deliver sales presentations to prospects, including product demonstrations.
• Develop and implement strategic sales plans to proactively identify and sell new opportunities.
• Manage the sales and contracting process, including but not limited to creating written price quotes, responding to information requests, delivering presentations and product demonstrations, and simple sales negotiations; escalate to Manager for additional support, as appropriate.
• Work cross-functionally to ensure customer satisfaction in areas such as implementation, support, pricing, and invoicing.
• Analyze and control expenditures to conform to budgetary requirements.
• Design and recommend sales and marketing programs and set short and long-term sales strategies for targeted prospects.
• Monitor and evaluate the activities and products of the competition.
• Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects, for the region.
• Represent company at trade association meetings to promote products, sit on panels, and act as an overall industry expert.
• All other duties and responsibilities as assigned.

Preferred Qualifications

No preferred qualifications provided.

Benefits

No information provided on Benefits.