Strategic Account Executive – Senior Living
| Company | BrightSpring Health Services |
|---|---|
| Location | Virginia Beach, VA, USA, Richmond, VA, USA, Norfolk, VA, USA, Alexandria, VA, USA |
| Salary | $100000 – $110000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree required
- Minimum 5 years of previous experience in customer service or client support role; previous experience with team management in a healthcare, Sr Living, or LTC Pharmacy setting
- Previous experience in a project management and client-facing customer service role
- Ability to present to all levels of management
- Excellent time-management skills
- Basic computer skills
- Advanced Microsoft Office proficiency
- Outstanding problem-solving skills
- Experience in root cause analysis
- Able to collaborate cross-functionally
- Experience working within a team
- Excellent presentation skills
- Strong background in administrative management with the ability to manage multiple priorities and deadlines at once
- Strong experience in business would be highly advantageous
Responsibilities
- Drives retention and growth of a large book of business across a given team
- Increases adoption rates through corporate initiatives and partnering with Account Management
- Manages C-Suite Relationships and creates internal Pharmerica/ValueMed corporate sponsors with clinical, billing/finance, operations, IT, marketing, etc.
- Engages with the C-Suite, Regional or Facility leadership to discuss Monthly/Quarterly Business Reviews and Pharmacy Optimization Services
- Deploys PharMerica’s advanced, consultative, and strategic approach to account management including the successful implementation and promotion of various corporate initiatives
- Oversees and collaborates with Implementation and Account Management for on-boarding new business for Strategic Accounts
- Oversees client issue escalation process and collaborates with key internal partners, elevating high level issues through the organization for complete resolution
- Reviews Business Plan for all Strategic Accounts monthly with SVP of Senior Living
- Works with other company disciplines to assure that corporate standards are achieved
- Attends client and PharMerica corporate/networking events and conferences
- Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
Preferred Qualifications
- Pharmacy industry experience is a plus