Posted in

Storquest Assistant Store Manager

Storquest Assistant Store Manager

CompanyStorQuest Self Storage
LocationEl Cajon, CA, USA
Salary$19 – $22
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Preferred 1+ years in Customer Service/Sales experience
  • Tech Savvy is a plus
  • Experience in Cash Handling required
  • Must be available on weekends
  • A huge passion for guest service and sales
  • The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment
  • The mentality that there are no spare customers, every experience is as valuable as the next
  • A positive, outgoing personality
  • An insatiable appetite to learn new things
  • Strong accountability combined with strong work ethic and enthusiasm for teamwork
  • Experience working in the retail or service industry preferred

Responsibilities

  • Actively listen to customers to understand their unique situation and recommend solutions that meet/exceed their needs and expectations based on your expertise.
  • Become a subject matter expert on self-storage while being able to explain it all to our customers.
  • Assist William Warren Properties’ customers during some of their most challenging times.
  • Manage all aspects of the rental process including: Converting a sale, Taking payments, Selling merchandise, Offering insurance, Assists customers with truck rentals at some locations, Participating in collecting past-due accounts, Guiding WWP customers on their awesome journey.
  • Manage operational activities such as: Inspecting the stores daily including lock checks, Maintaining an impeccable facility, Performs minor maintenance and custodial duties; cleans vacated units on a timely basis, Contacting vendors when applicable for routine maintenance repairs, Accurately handling cash, balancing receipts, posting payments and processing bank deposits timely, Going to the post office.

Preferred Qualifications

  • Tech Savvy is a plus
  • Experience working in the retail or service industry preferred