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Storquest Assistant Store Manager
Company | StorQuest Self Storage |
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Location | El Cajon, CA, USA |
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Salary | $19 – $22 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Junior, Mid Level |
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Requirements
- Preferred 1+ years in Customer Service/Sales experience
- Tech Savvy is a plus
- Experience in Cash Handling required
- Must be available on weekends
- A huge passion for guest service and sales
- The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment
- The mentality that there are no spare customers, every experience is as valuable as the next
- A positive, outgoing personality
- An insatiable appetite to learn new things
- Strong accountability combined with strong work ethic and enthusiasm for teamwork
- Experience working in the retail or service industry preferred
Responsibilities
- Actively listen to customers to understand their unique situation and recommend solutions that meet/exceed their needs and expectations based on your expertise.
- Become a subject matter expert on self-storage while being able to explain it all to our customers.
- Assist William Warren Properties’ customers during some of their most challenging times.
- Manage all aspects of the rental process including: Converting a sale, Taking payments, Selling merchandise, Offering insurance, Assists customers with truck rentals at some locations, Participating in collecting past-due accounts, Guiding WWP customers on their awesome journey.
- Manage operational activities such as: Inspecting the stores daily including lock checks, Maintaining an impeccable facility, Performs minor maintenance and custodial duties; cleans vacated units on a timely basis, Contacting vendors when applicable for routine maintenance repairs, Accurately handling cash, balancing receipts, posting payments and processing bank deposits timely, Going to the post office.
Preferred Qualifications
- Tech Savvy is a plus
- Experience working in the retail or service industry preferred