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Store Manager
| Company | Warby Parker |
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| Location | Burr Ridge, IL, USA |
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| Salary | $63960 – $75400 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3+ years in a management role at a complex customer-focused, operationally excellent retailer
- Ability to build, coach, and retain a high-performing team
- Clear, honest, and empathetic communicator
- Organized, entrepreneurial go-getter
- Strong interpersonal skills
- Resourceful problem-solver and out-of-the-box thinker
- Curious and willing to question existing processes
- Ability to inspire the team by promoting the company’s vision and purpose
- Highly interested in business, technology, and fashion
- Passionate about providing excellent service
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Responsibilities
- Represent and communicate Warby Parker’s values and philosophy to customers and team members
- Execute and improve all operational activities to meet the store’s financial targets and customer experience goals
- Consistently follow company-wide processes to maintain brand consistency
- Manage daily scheduling and payroll for the entire store team
- Coordinate store events with the Marketing team
- Implement existing procedures (and create new ones!) to protect the company’s inventory and assets
- Follow and enforce protocols to ensure risk management and safety
- Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
- Lead biannual performance and development reviews for each store team member
- Create an inclusive workplace culture by treating all teammates and customers with respect
- Attend company leadership trainings, including the annual Store Leader Summit
Preferred Qualifications
No preferred qualifications provided.
