Store Manager

Store Manager

Requirements

• Education: bachelor’s degree; or equivalent experience.
• Experience: 3-5 years in business unit with a sales retail emphasis.
• Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Responsibilities

• Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
• Responsible for leading and supervising the entire employee life cycle, including recruitment selection, training, and development and succession planning by cultivating and maintaining a top-performing team.
• Enhance employee engagement and nurture a positive workplace culture and build effective teams.
• Communicates effectively.
• Achieve or surpass store and annual operating benchmarks.
• Evaluate team performance, objectives, and behaviors to determine effectiveness.
• Model the highest standards for surpassing customer expectations. Learn, model and teach established sales and design processes.
• Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins.
• Model and teach product knowledge.
• Champion the company’s brand strategy and first-in-class customer experience.
• Align merchandising, pricing and product flow to company standards.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
• Leverages store visit forms.
• Hosts regular weekly, monthly and quarterly meetings with staff.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Adhere to legal and efficient accounting procedures.
• Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company.

Preferred Qualifications

• Experience managing in a retail environment with a strong focus on sales.
• Thorough understanding of profit and loss.
• Strong business acumen.
• Advanced interpersonal skills, communication skills & experience in building effective relationships.