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Store Loss Prevention Manager – House of Sport
| Company | Dick’s Sporting Goods |
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| Location | New York, NY, USA |
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| Salary | $52500 – $101600 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3-5 years of Loss Prevention experience or related retail experience
- Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
- 4-year college degree or equivalent experience preferred
- Certified Forensic Interviewer (CFI) – preferred
- Successfully pass comprehensive criminal background
- World-class customer service skill and interpersonal/communication skills
- Strong problem-solving ability and analytical skills
- Proficiency in MS Office
- Flexible availability – including nights, weekend, and holidays
- Must be able to keep confidences and consistently operate in a direct and truthful manner
- Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
- Strong conflict management skills with the ability to work alone in stressful situations
Responsibilities
- Responsible for the implementation, training and coordination of all Loss Prevention best practices
- Conduct Loss Prevention assessments/investigations
- Ensure the physical security of the building and Company assets: complete monthly alarm tests, partner with FOSM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management
- Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions
- Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy
- Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity
- Research and respond to cash over/short reporting
- Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
- Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
- Support the Shrink Coach in ensuring compliance of self-assessments
- Conducts regular review of operational processes for compliance – SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting. Develops tactics for improvement as necessary
Preferred Qualifications
- Loss Prevention Qualified (LPQ) preferred
- Loss Prevention Certified (LPC) preferred
- Certified Forensic Interview (CFI) preferred
