Store Loss Prevention Manager

3-5 years of Loss Prevention experience or related retail experience
Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
4-year college degree or equivalent experience preferred
Certified Forensic Interviewer (CFI) – preferred
Successfully pass comprehensive criminal background
World-class customer service skill and interpersonal/communication skills
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Flexible availability – including nights, weekend, and holidays
Must be able to keep confidences and consistently operate in a direct and truthful manner
Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
Strong conflict management skills with the ability to work alone in stressful situations

Responsible for the implementation, training and coordination of all Loss Prevention best practices
Conduct Loss Prevention assessments/investigations
Ensure the physical security of the building and Company assets
Conduct ongoing MES training, ensures timely completion of certification programs
Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy
Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity
Research and respond to cash over/short reporting
Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
Support the Shrink Coach in ensuring compliance of self-assessments
Conducts regular review of operational processes for compliance – SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting