State Director – Health Services

State Director – Health Services

Requirements

• Must have at least 2 years nursing management /supervisory experience, including at least one year of IDD or SNF related experience.
• License as a Registered Nurse (RN), current and in good standing in assigned geography.
• Valid driver’s license from state of residence.
• 50 – 75% in-state travel based on needs of individuals served and staff training.

Responsibilities

• Develops and implements appropriate support plan to meet specific objectives and responds to negative trends in performance metrics (outcomes, quality audit results, surveys, etc.) by assisting local operations and nursing leadership in the development of action plans to resolve local issues.
• Mentors/directs operations to ensure the provision of quality service is consistent with applicable government laws/regulations and company policies/guidelines and clinical practice standards (in compliance with applicable boards of nursing).
• Collaborates with operations management to assist in meeting business and clinical objectives – supporting the health and wellness of persons served, the provision of quality care and supporting current business activities, and future growth.
• Mentors local operations and clinical leadership in understanding clinical aspects of the reimbursement process; provides education to improve documentation ensuring accurate reimbursement for services.
• Provides direction regarding clinical process improvement methods and guides staff in the implementation of new process/procedures/methods.
• Provides education on Company policy, clinical process and procedures for local clinical and operations leadership and direct care/support staff.
• Interviews and evaluates candidates for local operations and clinical leadership positions, providing consultation with the hiring manager and recruiter in making the hiring decision.
• Facilitates implementation of Company initiatives, changes in policy/regulation/process/procedures.
• Collaborates and coordinates efforts with the corporate clinical and quality department to ensure consistent direction to field locations and support in meeting company goals and objectives.
• Proactively identifies issues impacting care of persons served and collaborates with local leadership in driving improvement in performance.
• Ensures that there is a nurse on call after hours for all homes (and may participate in on-call duties in the event of call-off or staffing crises).
• Reviews incident reports – provides assessment and follow up, and coordinate the completion of mortality reviews in conjunction with operations for submission to Regional Director of Clinical Practice and Quality.
• Provides consultation services to nursing personnel including but not limited to medication administration and all aspects of the health and wellness of persons served.
• Primary resource for all nursing personnel in assigned State to teach, coach, mentor, train, and precept.
• Provides oversight for and resource in the application of QuickMar and EHR.
• Participates in and conducts investigations as requested (attends company investigator training).
• Facilitates communication and serves as a liaison between operations and nursing staff and community medical providers/professional consultants to collaborate on care solutions.
• Works with nursing personnel on survey preparation/chart reviews/staffing concerns/ED utilization and hospital admission reduction.
• Provides survey management support/follow-up/and coordination of corrective actions plans.
• Monitors reports received from nursing to ensure timely medical follow up.
• Provides consultation on medically fragile individuals or those with complex care needs and disease state management.
• Acts as a facilitator for complying with financial obligations in response to staffing needs, medications orders and identifying risks.
• Provides feedback and recommendations to operations leadership regarding necessary changes and revisions as it relates to nursing services.
• Acts as a resource for local operations and clinical leadership as they consider new admissions/placements to ensure they are appropriate.
• Ensures that there is an active Infection Control program and adequate PPE resources are available.
• Complete performance evaluations on direct reports as outlined by the company procedures.
• Participates in special projects and performs other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.