Starlink Localization Associate – Product Growth
| Company | SpaceX |
|---|---|
| Location | Redmond, WA, USA |
| Salary | $32 – $38 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree
- 1+ years of experience working in web/software localization (internship experience qualifies)
Responsibilities
- Own the end-to-end process for localization projects, handling tight delivery timelines, communicating changes proactively, and monitoring user experience metrics
- Maintain Starlink’s tone of voice in every language while ensuring we respect our customers’ cultural preferences
- Actively work with localization vendors and internal reviewers, managing workflows, budgets, and expectations to deliver timely and high-quality translations
- Work with several departments (e.g., product, engineering, marketing, customer support, sales) to ensure consistency in processes and tone of voice
- Proactively identify gaps in the localization program, and design and implement technical and procedural solutions to cover those gaps
Preferred Qualifications
- Bachelor’s degree in translation studies, linguistics, localization management, communications, or equivalent experience
- Fluency or near-native use of one of the following languages: Portuguese (Brazil), Spanish (Latin America)
- Experience working with software including CAT tools, CMS, TMS, Microsoft Office, Figma, Adobe Suite
- Awareness and understanding of global localization issues and market preferences
- Excellent verbal/written communication skills, and a track record of successfully working cross-functionally
- Experience working with external localization vendors to manage translation schedules and quality
- Create and maintain linguistic assets (TMs, glossaries, style guides, reference material)
- Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
- The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position
- Strong attention to detail, including when there are short timelines or scheduling challenges
- Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
- Comfortable with autonomy, and passionate about building out new processes and tools
- Excellent organization and process management abilities
- Customer-centric and data-driven approach