Staffing and Operations Specialist

Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Working knowledge of laptop/desktop PC
Proficiency in Microsoft Suite (Word, Excel)
Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
Ability to follow written instructions
Ability to use computers and computer/software programs
Ability to communicate expressively and receptively

Collaborate with internal teams to understand operational requirements (shell schedules) and match suitable Behavior Technicians to specific clients.
Build and maintain strong relationships with Field Staff Managers and Operational Directors to understand their staffing needs, address concerns, and ensure satisfaction with provided services.
Provide administrative assistance to streamline operational processes, including managing schedules, coordinating coverage for PTO or leaves of absence, updating Behavior Technician availability and preferences, responding to inquiries about work, and following up on survey responses related to work opportunities.
Monitor the Behavior Technician workforce by reviewing dormancy and timely offboard Behavior Technicians that are not interested in working. Provide services and gather feedback from Behavior Technicians to identify areas for improvement and ensure quality service delivery.
Ensure adherence to legal and regulatory requirements related to staffing and employment by assisting with accurate records and documentation.
Proactively identify opportunities to enhance operational efficiency, optimize staffing processes, and improve overall service delivery.
Ensure compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.
Report violations of Company policies or the Code of Conduct.

No preferred qualifications provided.