Staff Web Experience Engineer
| Company | Slack |
|---|---|
| Location | Seattle, WA, USA, San Francisco, CA, USA |
| Salary | $162600 – $293900 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Deep understanding and hands-on experience with modern web development stacks (potentially including PHP, JavaScript frameworks, static site generators, etc.)
- Proven experience managing CI/CD pipelines, hosting infrastructure, and related tooling (e.g., GitHub Actions, Docker, cloud platforms)
- Familiarity with or strong interest in applying AI/ML concepts to enhance web experiences and developer tooling
- Ability to understand the broader developer journey and translate needs into web strategy and technical solutions
- Demonstrated ability to lead complex, cross-functional web projects from conception to completion
- Excellent communication skills and ability to work effectively with diverse teams and senior leadership
- Strong understanding of developer needs, workflows, and online communities
Responsibilities
- Lead the maintenance, enhancement, and potential re-platforming of slack.dev (currently WordPress)
- Streamline and enhance the tools, infrastructure, and processes for content contribution and deployment to slack.dev, significantly reducing time-to-publish for content creators
- Lead initiatives to consolidate online resources and create a cohesive, seamless experience across properties like slack.dev, docs.slack.dev, and tools.slack.dev, potentially involving platform consolidation and migrating sites
- Oversee and improve the CI/CD pipelines (e.g., GitHub Actions) and underlying infrastructure for our documentation sites, slack.dev, AI tooling, and other web properties
- Build and integrate AI-driven tools to improve developer enablement and productivity, such as custom MCP servers/clients, code generation tools, enhanced search, and AI-assisted support features
- Implement improvements based on developer needs and journeys, focusing on effective onboarding, reducing clicks-to-action, and integrating interactive experiences
- Work closely with Product, Engineering, Marketing, and other stakeholders to ensure web properties and experience accurately reflect platform features, align with company goals, and support integration efforts
- Identify and implement technology improvements, champion best practices, and mentor other team members
Preferred Qualifications
- Experience with Content Management Systems (CMS) like WordPress and headless architectures
- Experience managing documentation websites
- Familiarity with Slack and Salesforce platform development
- Experience with web analytics, SEO, and data-driven optimization