Posted in

Staff User Researcher

Staff User Researcher

CompanyProcore Technologies
LocationAustin, TX, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years leading strategic user research in SaaS B2B.
  • Deep expertise in advanced mixed-methods research, including inferential statistics, longitudinal studies, ethnography, and statistical analysis.
  • Proven ability to translate complex research into strategic business recommendations that drive measurable impact.
  • Demonstrated experience mentoring and guiding research teams, fostering a culture of excellence.
  • Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Strong strategic thinking and problem-solving abilities, with a focus on delivering data-driven solutions.
  • Deep understanding of user-centric problem-solving, design thinking, and full-cycle product development.

Responsibilities

  • Lead Strategic Research & Impact: Drive complex research, proactively identifying opportunities and influencing product vision through data-driven insights.
  • Develop & Manage Research Roadmaps: Create and manage strategic research roadmaps, prioritizing projects based on impact and aligning with cross-functional leadership.
  • Mentor & Elevate Research Quality: Mentor junior and mid-level researchers, ensuring consistently high-quality research output and fostering professional growth.
  • Architect Advanced Mixed-Methods Strategies: Design and implement innovative research strategies, leveraging advanced techniques including inferential statistics, to address complex user and market challenges.
  • Synthesize Strategic Insights & Drive Decisions: Translate complex research findings into compelling, actionable insights for leadership, driving data-informed decisions and influencing product strategy.
  • Analyze & Maintain Key UX Metrics: Proactively analyze and maintain key UX metrics, establishing robust tracking systems and providing recommendations for continuous improvement.
  • Advocate for User-Centered Design & Research Efficiency: Confidently advocate for user needs and efficient research practices, ensuring they drive KPIs and product success.

Preferred Qualifications

  • AEC industry experience is a plus.