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Staff Technical Program Manager

Staff Technical Program Manager

CompanyPlayStation Global
LocationSan Diego, CA, USA
Salary$173000 – $259400
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years proven experience leading and managing complicated technical programs in a fast-paced environment.
  • 2+ years of engineering experience in any technology area
  • Program Management or engineering experience in at least one of these technology areas: Cloud Infrastructure (AWS / GCP etc.), On-premise DC, Engineering tool-set (EKS, CICD, Observability tool etc.), Database, Common Library/frameworks.
  • Experience with Systems Development Lifecycle and Project Management methodologies, specifically Agile/Scrum
  • Deep experience in using program management tools such as JIRA / Confluence and ability to flexibility adapt the process into the tool.
  • Demonstrated ability to think strategically, prioritize tasks, and make sound decisions under pressure.
  • Excellent communication, and interpersonal skills, with the ability to influence and inspire cross-functional teams with strong leadership.
  • Bring clarity, calm and process to ambiguous, stressful or complicated situations.
  • Must drive strategic decision making with cross-functional team, including senior leadership
  • Experience working with globally-distributed teams and multicultural working environments

Responsibilities

  • Responsible for defining and delivering groundbreaking technology related programs and initiatives in PlayStation Platform with cross-organizational, cross-regional to achieve strategic goals.
  • Lead the lifecycle of complex programs ensuring adherence to project timelines, budget, and quality standards with considerable impact.
  • Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints
  • Develop strong connections and successful partnerships with individuals at different levels within and outside the organization.
  • Adeptly build consensus, effectively communicate program status, risks, and dependencies, and solicit feedback to drive continuous improvement.
  • Represent sophisticated decisions, trade-offs, and potential solutions clearly to stakeholders to help them understand the options available and the decisions needed, and demonstrate strong decision-making skills when addressing blocking issues.
  • Drive process improvements to boost organization and program management capabilities, increase efficiency, and deliver outstanding results.
  • Use the knowledge and experience to offer guidance and mentorship to other PMO members to improve their skills and knowledge base in various areas.

Preferred Qualifications

  • Expert level experience with JIRA – ability to build custom dashboards and show an understanding of how to manage JIRA as a source of truth.
  • Experienced in mentoring junior team members and chipping in to the continued improvement of PMO.
  • Experience in a high transaction network-based services, video gaming industry or social media
  • Understanding of Japanese workstyle, culture, and language.