Staff – Solution Consultant – Agency Technical Solutions
| Company | Walmart |
|---|---|
| Location | San Bruno, CA, USA, Union City, NJ, USA |
| Salary | $108000 – $234000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 5+ years of experience in professional services, customer success, solutions architecture, or technical account management programs
- Familiarity and relationships with Agencies and their Holding Companies and Independent Agencies
- Strong Knowledge of APIs
- Experience in working with retail media, social, programmatic and CTV platforms
- Ability to think strategically and identify and resolve problems proactively in a client-centric environment
- Strong business communication skills, both written and verbal, with ability to communicate / present to Sales teams and leadership
- Experience of working with cross stakeholders both internally and externally effectively collaborating to meet common goals
- Results-driven with a desire to affect change, drive revenue and gain visibility with leadership
- A self-starter who takes initiative and is comfortable working in a fast-paced environment and navigating ambiguity being action-oriented
- Bachelor’s degree in Business, Analytics, Statistics, or related field and 2 years’ experience in data analytics, project management, business, or related area OR 4 years’ experience in data analytics, project management, business, or related area
- Direct work experience either in an advertising, marketing or related field
- Advertising tech knowledge
- Experience working with Media agencies
Responsibilities
- Deeply understand an Agency’s business needs and use cases to help document their media solutions capabilities and identify technical opportunities to optimize performance
- Provide strategic guidance by informing Agencies on technical best practices and recommendations to best leverage Walmart Connect advertising solutions
- Engage with Agency technical leads to collect product feedback and influence the development of new product features
- Work with cross-functional teams to identify new testing and growth opportunities
- Collaborate with Agency Partner Development Managers to establish business plan objectives
- Accountable for thought leadership activity putting forward new topics of interest and championing creative strategic thinking
- Monitor the performance of onsite and offsite advertising products Agencies are integrated with and drive activities to improve feature adoption across new product releases
- Oversee product roadmap sessions driving prioritization for Walmart Connect features and work with the team and internal stakeholders to accelerate time to support
- Ensure effective communication across internal teams as well as Agencies
- Manage the day-to-day operational needs of the Agency business through the technical lens
Preferred Qualifications
- Master’s Degree in Business, Analytics, Statistics, or related field or experience in related field
- 5+ Years of Advertising/agency experience
- Experience with advertising technical consulting and/or account management
- Proven ability to scale a technical services or technical support team in a high-growth environment
- Experience working with Google, Amazon, Walmart Ads
- Prior work experience in the technical integrations between SAP, Workday, etc. and third-party applications
- Prior work experience using technology packages such as SAP, Workday, Infor, and Coupa based on business requirements
- Prior work experience writing functional specifications and test scripts
- Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly