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Staff Outbound Product Manager – CRM – Sales Force Automation – Sfa

June 26, 2025June 26, 2025

Staff Outbound Product Manager – CRM – Sales Force Automation – Sfa

CompanyServiceNow
LocationSanta Clara, CA, USA
Salary$163600 – $286300
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 8+ years of Product Management or related experience with Sales Force Automation solutions including Lead Management, Opportunity Management is necessary
  • Very strong written and oral communication skills
  • Strong bias towards action, being hands-on with product, and a sense of urgency to ‘win’ in the market
  • Excellent people and management skills to interact with customers, executive staff, colleagues and cross-functional teams, and third parties.

Responsibilities

  • Create high-quality enablement content that describes the value of the product innovation with a focus on Lead & Opportunity Management capabilities of our Sales and Order Management solution
  • Develop a deep understanding of and document customer use cases and success outcomes to influence the product roadmaps
  • Develop best practices assets including early product demos to drive product adoption by customers and partners
  • Become a trusted resource to promote the CRM product vision with industry influencers, strategic partners and analyst firms
  • Work in close coordination with Inbound Product Management, Product Marketing, Product Success and Technical Alliances to define product strategy, release themes, go-to-market and customer adoption plans
  • Lead cross-functional teams to accomplish our goals.

Preferred Qualifications

  • Experience in Solution Consulting / Solution Architecture / Enterprise Architecture functions is a plus


TaggedExpert or higherFinance & Operations & StrategyProductProduct ManagementSales & Account ManagementSeniorServiceNow

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