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Staff Machine Learning Engineer

Staff Machine Learning Engineer

CompanyServiceNow
LocationSanta Clara, CA, USA
Salary$173100 – $303000
TypeFull-Time
DegreesBachelor’s, Master’s, PhD
Experience LevelSenior, Expert or higher

Requirements

  • Proficient in prompt engineering and developing LLM based features
  • Experience with methods of training and fine tuning LLMs, such as distillation, supervised fine-tuning and policy optimization
  • Experience in using AI productivity tools such as Cursor, Windsurf, etc.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • 6+ years of relevant experience with a Bachelor’s degree; or 4 years with a Master’s degree; or a PhD with no experience; or equivalent work experience
  • Solid expertise in Python
  • Solid Machine Learning / Deep Learning theoretical knowledge and hands-on experience
  • Experience with LLM benchmarking and evaluation is required; experience generating synthetic data is a plus
  • Ability to read and experiment with ideas from recent research papers
  • High level of creativity, quick problem-solving abilities, and adaptability
  • Effective communication skills to convey research findings to both technical and non-technical stakeholders

Responsibilities

  • Use AI/ML expertise and creativity to apply existing methods and develop new ones to solve real-world challenges and datasets
  • Research, propose and implement appropriate models/techniques for LLM benchmarking
  • Participate in data collection and synthetic data generation, and generate custom benchmarks to evaluate diverse LLMs capabilities
  • Collaborate daily with a team of developers, applied research scientists, product managers, quality engineers and linguists, to produce quality software
  • Contribute to the implementation of tools to facilitate LLMs evaluation and perform model / error analysis
  • Develop innovative patentable ideas that ensure the competitiveness of this product within the domain of similar work being done in the industry
  • Potentially write research papers in collaboration with our Research Group, to be published to the most notorious AI Conferences
  • Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality & high-impact solutions to our users

Preferred Qualifications

  • Experience generating synthetic data is a plus