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Staff Inbound Product Manager-EMS
Company | ServiceNow |
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Location | San Diego, CA, USA |
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Salary | $147300 – $286300 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior, Expert or higher |
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Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 8+ years of software product management experience
- Business process and domain expertise in Quote-to-Order and Subscription Lifecycle Management is required
- Experience gathering and capturing product requirements and transforming them into a product roadmap.
- Strong technical background and the ability to communicate effectively with development teams.
- Strong prioritization skills and the discipline to focus on high impact activities.
- Experience in managing SaaS product and vendors.
- Proficiency in product management tools and methodologies (e.g., Agile, Scrum).
- Strong analytical and problem-solving skills.
- Exceptional communication and leadership abilities.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.
- Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business) is required.
Responsibilities
- Develop and communicate a clear product vision and strategy aligned with the company’s overall objectives.
- Create and maintain a product roadmap that outlines the key features, enhancements, and milestones for the product’s evolution.
- Collaborate with stakeholders, to gather and prioritize product requirements.
- Define user stories, use cases, and acceptance criteria to guide the development process.
- Possess a deep understanding of the technology stack, architecture, and technical constraints associated with the SAP Entitlement Management System product.
- Collaborate closely with engineering teams to ensure the technical feasibility of product features.
- Work closely with cross-functional teams, including development, quality assurance, and operations, to ensure successful product delivery.
- Foster effective communication and collaboration among team members.
- Monitor and track product development progress, ensuring that it stays on schedule.
- Make critical decisions and trade-offs to meet project objectives.
- Establish key performance indicators (KPIs) to measure the product’s success and iterate based on data-driven insights.
- Gather and analyze stakeholder feedback to identify opportunities for product improvement.
- Iterate on product features and enhancements to address stakeholders needs and pain points.
Preferred Qualifications
No preferred qualifications provided.