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Staff Inbound Product Manager-EMS

Staff Inbound Product Manager-EMS

CompanyServiceNow
LocationSan Diego, CA, USA
Salary$147300 – $286300
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 8+ years of software product management experience
  • Business process and domain expertise in Quote-to-Order and Subscription Lifecycle Management is required
  • Experience gathering and capturing product requirements and transforming them into a product roadmap.
  • Strong technical background and the ability to communicate effectively with development teams.
  • Strong prioritization skills and the discipline to focus on high impact activities.
  • Experience in managing SaaS product and vendors.
  • Proficiency in product management tools and methodologies (e.g., Agile, Scrum).
  • Strong analytical and problem-solving skills.
  • Exceptional communication and leadership abilities.
  • Ability to adapt to changing priorities and work in a fast-paced environment.
  • Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.
  • Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business) is required.

Responsibilities

  • Develop and communicate a clear product vision and strategy aligned with the company’s overall objectives.
  • Create and maintain a product roadmap that outlines the key features, enhancements, and milestones for the product’s evolution.
  • Collaborate with stakeholders, to gather and prioritize product requirements.
  • Define user stories, use cases, and acceptance criteria to guide the development process.
  • Possess a deep understanding of the technology stack, architecture, and technical constraints associated with the SAP Entitlement Management System product.
  • Collaborate closely with engineering teams to ensure the technical feasibility of product features.
  • Work closely with cross-functional teams, including development, quality assurance, and operations, to ensure successful product delivery.
  • Foster effective communication and collaboration among team members.
  • Monitor and track product development progress, ensuring that it stays on schedule.
  • Make critical decisions and trade-offs to meet project objectives.
  • Establish key performance indicators (KPIs) to measure the product’s success and iterate based on data-driven insights.
  • Gather and analyze stakeholder feedback to identify opportunities for product improvement.
  • Iterate on product features and enhancements to address stakeholders needs and pain points.

Preferred Qualifications

    No preferred qualifications provided.