Skip to content
Staff Coordinator – Credit & Collections
| Company | RTX |
|---|
| Location | Coralville, IA, USA |
|---|
| Salary | $56000 – $112000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Associate’s |
|---|
| Experience Level | Senior |
|---|
Requirements
- Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience
- 2+ years Credit & Collection experience
- Cash Application and/or reconciliation skills
Responsibilities
- Contact customers for payment through written and verbal means to request payment or to discover reasons for non-payment.
- Understand specific SBU requirements for specific processes, approval limits, and authority levels, and employ standard work to be in compliance with the same.
- Document issues and appropriate action plans to resolve issues.
- Understand customer buying and payment processes to develop strategies to effect prompt payment from customers.
- Perform credit evaluations on existing and new accounts to establish and adjust credit limits on accounts; submit credit override requests; includes making recommendations to SBU managerial associates to gain consensus.
- Review new orders for approval, hold, or qualification depending on available credit limit and risk category (i.e. open account, cash in advance, etc.) while considering status of existing accounts receivable; exercise of judgment utilized considering current state of accounts receivable and customer credit worthiness.
Preferred Qualifications
- Microsoft Office experience
- SAP and/or JDE experience
- Experience working in a team environment
