Staff Atlassian System Engineer
| Company | Okta |
|---|---|
| Location | Washington, DC, USA, Chicago, IL, USA, Bellevue, WA, USA |
| Salary | $132000 – $198000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or related field.
- 5+ years of admin experience in managing Atlassian Data Center (Jira and Confluence) applications
- 3+ years of admin experience in managing Atlassian Cloud applications
- 2+ years of experience in maintaining, version upgrading, and patching Atlassian applications in Linux environment hosted on AWS
- Proficiency in Python scripting
- Strong understanding of Linux systems, networking, and security best practices
- 2+ years of hands-on experience with Atlassian REST APIs and Oauth Application links
Responsibilities
- Maintain, optimize, and scale Atlassian applications
- Apply patching and version upgrades to Atlassian data center instances and hosted infrastructures while minimizing downtime
- Drive solution design, architecture, and implementation across Atlassian platform to meet business needs
- Configure user provisioning, workflows, automation rules, custom fields, schemes, permissions, add-ons, dashboards, reports, and integrations
- Configure Confluence spaces, templates, and macros to improve collaboration
- Adhere to tools best practices and standard methodologies to maintain consistency across all instances
- Work with stakeholders to improve user experience and UI configurations for Atlassian suite
- Develop custom scripts to automate administration tasks and enhance productivity
- Provide support to end-users by troubleshooting issues and assisting with Atlassian tool-related inquiries.
- Maintain comprehensive documentation for Atlassian configurations, features, and processes.
- Ensure documentation is up-to-date and accessible to relevant stakeholders.
- Provide trainings to users and teams to increase user adoption and promote new features
Preferred Qualifications
- Experience implementing security best practices for Atlassian products (e.g. IP allowlist, user roles/permissions)
- Experience with Okta technologies
- AWS certifications and Atlassian certifications
- Hands-on administration experience in Jira Service Management
- Administration experience with Jira plans and Custom Charts add-on