Sr. Virtual Sales Representative
| Company | Amplity |
|---|---|
| Location | Nashville, TN, USA, Detroit, MI, USA, Tampa, FL, USA, Dallas, TX, USA, Philadelphia, PA, USA, Chicago, IL, USA, Charlotte, NC, USA, Little Rock, AR, USA, Princeton, NJ, USA, Kansas City, MO, USA, Oklahoma City, OK, USA, Charleston, SC, USA, Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree required
- 3+ Years of Pharmaceutical Sales Required
- 1+ Year of Pharmaceutical Sales in Renal or Rare disease Required
- Successful track record of virtual engagements through a variety of digital platforms
- Excellent verbal, written and interpersonal communication skills
- Strong focus on clinical aptitude
- Strong rapport building skills and strategic business planning
- Clear, articulate and grammatically sound speech and professional phone manner
- Strong focus on providing customers with superior support and service
- Ability to learn, understand and communicate complex information over the telephone
- Strong rapport building skills and active listening skills
- Excellent selling, closing, persuasion and presentation skills
- Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
- Good organizational and planning skills, strong attention to detail and accuracy
- Ability to work independently and as a team member
- Flexibility and ability to handle multiple tasks simultaneously
- Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook
- Must be able to successfully complete client training and meet training expectations in order to proceed to servicing client’s customers within the parameters of the program
Responsibilities
- Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs
- On behalf of Client, promote Client’s product(s) via outbound telephone calls and digital interactions by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.
- Respond to inbound calls from HCPs to address their questions regarding product(s), if required by the program.
- Profile and manage targeted list of HCPs and key account stakeholders to provide value-added benefits to grow product volume.
- Maintain call productivity and metrics that are required by program, including virtual engagements with customers
- Conduct outbound calls and digital engagements to HCPs to appropriately qualify or disqualify HCPs based on prospecting questions
- Verify and complete required data entry in CRM system, such as details of the target’s responses and any follow-through actions
- Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging.
- Maintain thorough knowledge of Client product(s) and program.
- Listen and respond appropriately to customer needs and questions.
- Create and maintain a positive impression with client and client’s customers.
- Fully comply with all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.
- Participate in teleconference and live (when required) national, regional and district meetings and training sessions and represent client at national and/or local conventions when applicable.
- Other duties as assigned.
Preferred Qualifications
- 1+ Year of Virtual Pharmaceutical Sales Preferred