Sr. Trust Officer

Sr. Trust Officer

Requirements

• Five or more years of related experience in the trust industry and/or training or the equivalent combination of education and experience. Work related experience must consist of Trust Administration experience in the financial services industry. Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be business or financial industry related.
• Advanced knowledge of related state trust compliance regulations, and other trust operational policies.
• Advanced knowledge of trust policies and procedures, and trust products and services.
• Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
• Previous experience with leading teams and knowledge of human resources laws and policies.
• Advanced math skills to calculate interest and balance accounts, but not limited to the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. The incumbent must also possess the ability to compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
• Ability to provide leadership, supervision and training for department using positive supervisory techniques to ensure maximum productivity; demonstrated ability in delegation skills.
• Advanced oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Advanced organizational and time management skills.
• Ability to work with no supervision while performing duties.
• Current state issued driver’s license and a vehicle with appropriate insurance coverage if required in the course of performing assigned duties and responsibilities.
• Ability to mentor and train less experienced staff.
• Focus on achieving and rating personal goals and those of subordinates.

Responsibilities

• Administer accounts in accordance with the terms of the governing instrument and in a manner consistent with the needs of principals, beneficiaries, and remaindermen.
• Contact or correspond with persons, agencies, and organizations that have an interest in any aspect of an account.
• May be asked to assist in developing new business opportunities and advise or consult with other officers on details of proposed plans and communicate information to marketing administrator for follow up.
• Analyze the need of funds according to conditions of trust or needs of court ward or beneficiary.
• Coordinate, review the preparation and filing of federal and state tax returns for trusts.
• Establish and maintain client data.
• Consult with client’s attorney from administrative perspective on drafting legal documents specifying details, conditions, and duration of trust.
• Review and approve discretionary payments of debts for trusts and the beneficiaries request for disbursements.
• Initiate and/or assist in the marshalling and funding of new accounts.
• Interact frequently with subordinates, peers, and functional managers.
• Answers telephones, answers their questions, and directs callers to proper personnel.
• Responsible for compliance with all applicable company policies, state laws and regulations.
• Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the activities of employees including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training for specific trust department.
• Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies, procedures, by properly verifying the identity of any person/business an account, maintaining records of the information used to verify each costumer and consulting lists of known terrorists before opening an account.
• Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
• Responsible for audit results from BSA/OFAC and Compliance Exams.
• Participate in required annual BSA/AML/OFAC and Compliance training.
• Exhibits objectively and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit.
• Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals.
• Represents the company in various, civic, community development, and CRA functions to further enhance the company’s image and develop additional business.
• Treats people with respect; keeps commitments; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
• Demonstrates knowledge of and adherence to EEP policy; show respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
• Follows policies and procedures; completes administrative tasks correctly and on time; supports the company goals and values; benefits the company through outside activities.
• Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
• Develops, reviews, implements, and recommends overall trust company’s systems and procedures to department manager.
• Develops, follows, and maintains trust company’s policies and procedures.

Preferred Qualifications

• Licenses Preferred: Certified Trust and Fiduciary Advisor (CTFA)