Sr. Technical Communications and Strategic Operations Advisor

Sr. Technical Communications and Strategic Operations Advisor

Requirements

• Bachelor’s Degree or equivalent work experience
• 5-15 years of relevant business, strategy, project, technical writing, or communication/presentation experience
• Advanced proficiency in Microsoft Office Suite, particularly Outlook, PowerPoint, Word, and Excel
• Exceptional PowerPoint skills and the ability to craft executive-level presentations and dashboards
• Strong understanding of communication principles and data visualization techniques
• Strong understanding of design principles, color theory, and typography
• Excellent communication and collaboration skills to work with various teams
• Strong interpersonal and communication skills; comfortable engaging with executive leadership
• A keen eye for detail and the ability to manage multiple projects simultaneously
• Ability to work in a strategic, operational, and analytical capacity
• High learning agility and adaptability in a fast-paced, regulated environment
• Proven ability to navigate complex governance requirements and matrixed organizations
• Strong documentation and technical writing skills with familiarity in model risk governance frameworks (e.g., SR 11-7)
• Deep understanding of banking operations, compliance functions, and statistical model concepts (no coding required)
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department
• Ability to determine and report priorities/metrics to senior management
• Ability to manage multiple small to medium sized projects simultaneously
• Ability to research, analyze, document, and present information in a clear and compelling way
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.

Responsibilities

• Designing visually appealing PowerPoint slides that enhance understanding and retention of information by researching and integrating relevant data and visuals to support key messages, ensuring consistency in branding, style, and format across presentation
• Support strategic and operational planning and development activities designed to promote operational efficiency
• Evaluate current documentation needs, develop a comprehensive strategy for technical content creation, maintenance, and delivery
• Develop clear, concise, and well-structured technical content including but not limited to model documentation
• Capture internal processes and workflows and translate business requirements into functional specifications
• Ensure consistency in the documentation style, format, and tone, in line with the company’s guidelines
• Adept at storytelling, understanding audience needs, and presenting information in a logical flow to convey complex information in an accessible and impactful way
• Comfortable with change and highly adaptable to shifting priorities, evolving requirements, and changes in business direction. Able to effectively incorporate feedback into work product.

Preferred Qualifications

No preferred qualifications provided.