Sr. Strategic Operations Manager

4+ years of strategic operations, business intelligence, strategy, data analysis or relevant experience
Strong analytical skills with experience working with large data sets across Google sheets and dashboards
Bachelor’s degree

Build and execute merchandising strategies with a wide variety of Grocery & Retail merchants to optimize product assortment, enhance category performance, and drive sales growth.
Continuously refine and optimize the consumer experience by managing custom collections and vertical in-app hubs to drive increased conversion and category adoption.
Work closely with Merchant Partners, Marketing, Operations and Commercial teams to ensure high quality storefronts, high impact campaigns, and a high degree of alignment across consumer touchpoints for the Retail vertical.
Monitor business trends, customer demand, seasonal variations as well as past performance to outline opportunities and refine seasonal and evergreen campaigns.
Collaborate with internal teams to design item-led compelling promotional campaigns that align with merchandising objectives and increase channel share, while staying attuned to legal guardrails.
Develop deep understanding of our consumer segments and anticipate their needs by closely following behavior and patterns to determine their next “best action” in app for upsell.

2+ years of Merchandising experience preferred
Excellent communication, collaboration, and project management skills with a proven track record of successfully handling complex partnerships, both internally and externally
SQL experience highly preferred
Data-driven decision mentality and sound business judgment – you are comfortable diving deep into data to solve ambiguous business problems.
Exceptional project management skills, with the ability to prioritize and manage multiple initiatives simultaneously and meet tight deadlines.
Experience working in a matrixed environment, driving outcomes across multiple cross-functional teams.