Sr. Security Systems Manager – Corporate Security
| Company | X |
|---|---|
| Location | Palo Alto, CA, USA, Bastrop, TX, USA, New York, NY, USA |
| Salary | $140000 – $220000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years in Access Control and Video Surveillance systems administration.
- 5+ years experience in Project or Service Coordinator role desirable or relevant experience with other technical support teams.
- Solid understanding of networking as applied to IP cameras, network video recorders, access control panels and IT troubleshooting.
- Ability to learn how to, or past experience with, analyzing and visualizing data to create useful metrics for the corporate security team.
- You’re willing to be periodically part of an out-of-hours on-call schedule (we’re flexible if you need to change times, but it’s about collectively supporting and owning services we create).
- Prior experience as an in-field technician or security systems integrator.
Responsibilities
- Thinking critically about our physical security risks to our employees’ and facilities and design and implement and manage security that mitigate those risks.
- Working with X’s Corporate Security team to find, implement and maintain technology based solutions to our very dynamic set of physical security challenges.
- Triaging and coordinating service calls and repair, and creating closing reports for each service ticket.
- Coordinating cost effective vendor service calls and managing technicians until issues are resolved, including remote testing all hardware fixes with on-site technicians or service partners.
- Supporting the testing, commissioning, and configuration of security devices for small projects.
- Keeping accurate and up to date records of job status, costs, job changes, and other control records necessary for on-going service calls or projects.
- Managing SOPs and other documentation for system architecture and security system standards.
- Assisting with physical security audits.
- Working with X Team members to find confidential technology or security engineering solutions to address their physical security challenges.
- Mentoring others (in your work or outside of it) and help colleagues learn and grow through constructive and supportive feedback sessions.
- Looking for opportunities to grow and learn.
- This role could be based at several locations within the US but may require significant travel up to 80% of the time.
Preferred Qualifications
- 5+ years experience in Project or Service Coordinator role desirable or relevant experience with other technical support teams.