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Sr. Sales & Customer Success Compensation Analyst
| Company | Udemy |
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| Location | Austin, TX, USA |
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| Salary | $98000 – $122000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3-5+ years of experience in Sales Compensation, Total Rewards, Sales Operations and/or Finance
- Experience in SaaS B2B organizations
- Experience with ICMs (i.e., Spiff, Callidus, CaptivateIQ, Xactly, etc.); Spiff experience is preferred. Spiff University completion highly preferred.
- High degree of proficiency with SFDC
- High degree of proficiency with Spreadsheets (sumifs, index/match, vlookup, etc.)
- Excellent Customer Service skills
- Experience working with Key Stakeholders such as HR, Finance, Legal, Executives
Responsibilities
- Administer sales compensation for a dynamic sales & customer success organization
- Implement Changes as prescribed in Commission tool
- Assist in annual global compensation plan strategy, policies, analysis and documentation
- Track attainment across the sales & customer success teams, including on-going Performance analysis
- Analyze sales performance results and make recommendations to Key Stakeholders
- Manage distribution & acknowledgement of compensation plans & quotas
- Provide visibility into plan/quota/attainment as well as payout information
- Work closely with key stakeholders for governance on inquiries, adjustments & exceptions
- Establish yourself as a cross functional resource to identify, design and implement business processes that increase sales productivity and processing efficiency
Preferred Qualifications
- Sales Compensation Management: Administering and managing global sales compensation plans, including setup, processing, and accuracy of commissions payments. Advanced understanding of SaaS components & compensation structures such as GRR, NRR, Expansion/Upsell, New Business recurring revenue.
- Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams, using tools like Salesforce and spreadsheets for detailed performance insights.
- Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR, Finance, Legal, Executives) for policy governance, managing inquiries, and handling adjustments.
- Process Optimization & Cross-Functional Collaboration: Ability to identify, design, and implement business processes that improve sales productivity and efficiency across multiple functions.
