Sr Relationship Manager - Business Credit

Sr Relationship Manager – Business Credit

Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Sets relationship strategies and directs relationship management activities with existing clients to ensure client retention, risk management and revenue growth.
Independently handles the origination, negotiation and documentation of credit and non-credit products and services with the highest levels of complexity.
Prepares approval documents using expert judgment to identify risks and mitigants, analyze credit, collateral strength, and financial worthiness of loan/transaction parties.
Manages risk/return and drives quality for existing clients, actively identifying and mitigating different types of risk, such as regulatory, reputational, operational and credit risks.
Expands and retains client relationships to generate revenue and deepen share of wallet.
Focuses on client retention strategies by providing ideas and insights based on expert understanding of the client’s needs and their financial well-being.
Focuses on increasing client engagement and loyalty.
Leverages an established and effective network of senior internal and external relationships, such as community or industry relationships, to enhance the client experience.
Independently negotiates workout options with customers to reduce risks and losses.