Sr Project Specialist

Sr Project Specialist

Requirements

• Bachelor’s degree required (engineering focus preferred).
• 5 years of project management experience (handling capital equipment projects preferred), with a focus on leading scope and deliverables across multiple, concurrent projects.
• Proven understanding of construction.
• Strong leadership skills, demonstrated through project execution and interactions with internal and customer partners at all levels.
• Excellent written and verbal communication skills to build consensus and influence others across multiple internal and customer organizations.
• Superior organizational skills to lead multiple projects and shift priorities efficiently and effectively.
• Proactive problem-solving abilities, identifying potential pitfalls, and developing strategies to mitigate or avoid setbacks.

Responsibilities

• Lead execution of product implementation projects, ensuring timely, budget-friendly completion with high customer satisfaction.
• Attend coordination meetings as needed to ensure site readiness progresses appropriately.
• Define site-specific installation requirements and collaborate with internal resources to determine production lead times.
• Perform post-install quality review ensuring customer satisfaction.
• Support outside sales with product specifications and technical support.
• Maintain pre-installation and rough-in information for 3rd party contractors.
• Identify, communicate, and resolve issues through customer-focused solutions.
• Serve as a thought leader making valuable contributions and value related to project management, system implementations, and hospital/clinical standard processes.
• Communicate project status and action plans for concurrent projects to all partners.
• Document or add to implementation standards, processes, and best practices based on experiences.
• Identify out-of-scope opportunities during the execution of implementation projects and pursue them with appropriate contacts.
• Assist in measuring customer satisfaction during and after installations.
• Provide internally focused product development recommendations based on customer input received.
• Collaborate with internal functional and technical groups/resources required to achieve job objectives.
• Meet or exceed project metrics, including pre-install planning, risks/potential issues and risk mitigation strategies, project delivery, and closeout.

Preferred Qualifications

• engineering focus preferred