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Sr. Product Operations Manager
| Company | Adobe |
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| Location | Lehi, UT, USA |
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| Salary | $103900 – $209100 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 10 years of experience building and executing scaled global technical teams and/or internal operations teams.
- Experience in project management, product management, operations management and/or vendor management.
- Gathering and analyzing product usage data, customer feedback, and market trends to identify areas for improvement and inform product strategy.
- Streamlining product development workflows, including feature prioritization, launch processes, and post-launch monitoring.
- Acting as a bridge between product, engineering, marketing, and other teams to ensure alignment and effective communication.
- Assisting new product team members with understanding product processes, tools, and company goals.
- Collecting and analyzing customer feedback to inform product development and improvements.
- Presenting data-driven insights to stakeholders, including leadership teams, to guide product strategy.
- Expertise in taking complex business challenges and/or solutions and structuring and presenting them in a way that delivers insights and is meaningful for target audience.
Responsibilities
- Serve as the regional Ultimate Success delivery team point of contact and drive global knowledge management of processes and internal system usage.
- Provide centralized service to Sales Specialists in your region to ensure consistent process and tool management.
- Facilitate weekly sessions to review intake requests, work with the business on prioritization and provide internal system and reporting roadmap.
- Act as liaison to Ultimate Success Delivery teams into internal support paths. Work with internal stakeholders to identify initiatives needed to drive efficiencies and business goals.
- Ensure all requirements for internal systems, tools, processes, and reporting are funnelled into the internal operations teams. Own gathering business requirements and contribute to global prioritisation needed to implement the changes and maintain global standardisation.
- Act as the key contributor into our internal enablement and change management framework. You will help craft the internal messaging and enablement plan so it represents the needs in your region to support the service offering.
- Work closely with the Resource Management Office regarding any tooling or process needs to support staffing to ensure timely flow of work to support flawless execution of services.
Preferred Qualifications
No preferred qualifications provided.
