Sr. Product Manager – Visa Token Service – Vts – Platform
| Company | Visa |
|---|---|
| Location | San Mateo, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, MBA, JD, MD |
| Experience Level | Senior, Expert or higher |
Requirements
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- 8 – 10 years of product management experience in payments, fintech, or fraud, with a strong track record of delivering complex, high-impact platform initiatives.
- Strategic thinker with the ability to balance external stakeholder needs with platform innovation, legal, and regulatory constraints across global markets.
- Self-directed leader with a strong sense of urgency, capable of navigating ambiguity and shifting priorities.
- Excellent problem-solving and critical thinking skills – focused on addressing root causes, not just symptoms.
- Deep technical fluency and hands-on approach – experienced in authoring PRDs, partnering closely with architecture and engineering on resilient system design, proficient in reviewing technical specs (e.g., ISOs, APIs, Swagger), evaluating trade-offs across design options, and contributing to scalable, extensible platform solutions.
- Data-driven decision maker – experienced in defining KPIs, using experimentation, and working with analytics to guide decision-making and optimize product performance.
- Strong relationship builder with a proven ability to influence across organizational boundaries – driving alignment among internal teams, regional stakeholders, external partners, and senior leadership to accelerate outcomes.
- Exceptional communicator – able to distill complex concepts and trade-offs into clear, actionable insights for technical and executive stakeholders.
Responsibilities
- Define and evolve product requirements, use cases, and technical capabilities for the Visa Token Service platform.
- Lead end-to-end product execution—from ideation to delivery—ensuring timely, high-quality launches in an agile environment.
- Partner with engineering and architecture to shape scalable, resilient, and extensible system designs.
- Develop and manage a well-groomed product backlog, prioritize features based on impact, risk, and strategic fit.
- Establish KPIs and success metrics to measure performance and drive continuous improvement.
- Collaborate with regional and partner teams to incorporate client feedback, navigate market nuances, and ensure global alignment.
- Balance competing priorities from external stakeholders, internal teams, and regulatory/legal frameworks.
- Contribute to strategic planning and roadmap development for VTS platform evolution.
- Build strong, trust-based relationships across teams, including those without direct reporting lines—to drive alignment and solve cross-functional challenges.
- Represent VTS in client discussions, synthesize feedback to inform product design and market readiness.
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.