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Sr. Product Manager – Tech – Customer Experience
| Company | Auger |
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| Location | Bellevue, WA, USA |
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| Salary | $225000 – $275000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 10+ years of product management experience, with a strong track record of delivering complex enterprise SaaS or AI-powered platforms with consumer-grade UX.
- Ability to work closely with engineers, understanding trade-offs in scalability, performance, and data architecture.
- Experience working with or integrating LLMs and AI agents into user-facing applications.
- Ability to work with Design and strong UX intuition when designing interfaces for supply chain users of varying technical expertise.
- Strong communicator who can translate technical complexity into clear, compelling narratives for stakeholders.
Responsibilities
- Define and drive the product strategy for our end-to-end supply chain operating system. This includes platform-level UX, customer-facing intelligence layers, application modules, workflow orchestration, and LLM-powered experiences.
- Gather insights through direct engagement with external users to inform feature development and prioritization.
- Develop and own the product roadmap, prioritizing high-impact features and enhancements, ensuring clarity on what gets built and why.
- Work closely with engineering teams to translate requirements into scalable, technically feasible solutions.
- Stay ahead of emerging trends in user experience, decision automation, applied AI/LLMs, and intelligent workflow platforms.
- Ensure the Auger platform delivers an intelligent, usable, and responsive experience that empowers customers to make better, faster supply chain decisions with confidence.
Preferred Qualifications
- Bonus: Experience in supply chain or operational decision systems.
