Sr. Product Manager I – Servicenow
| Company | MetroStar |
|---|---|
| Location | Washington, DC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- An active, U.S. Government issued, Secret security clearance (or higher) OR the ability to obtain.
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. (Or relevant experience in leu of degree)
- 5+ years of experience in product management, IT system management, customer relationship management or a related field, with a focus on enterprise IT solutions
- Demonstrated expertise in ServiceNow platform implementation with experience in the IT Systems Management or Public Sector Digital Services modules a plus
- Proven track record of leading end-to-end product development initiatives, from ideation to deployment.
- Strong agile development experience including developing a roadmap, managing a backlog, and engaging with stakeholders and users
- Proficiency in configuring and customizing ServiceNow modules.
- Exceptional communication and stakeholder management skills, with the ability to translate technical concepts into business value
- Analytical mindset with a focus on data-driven decision-making.
- Ability to lead cross-functional teams in a collaborative and agile environment.
Responsibilities
- Lead the design, development, and deployment of the ServiceNow Asset Management module, ensuring alignment with organizational objectives and industry best practices.
- Define and prioritize the product roadmap for asset management functionality, balancing stakeholder requirements with technical feasibility.
- Collaborate with internal stakeholders to gather and refine business requirements, translating them into actionable development plans.
- Oversee the configuration, customization, and integration of the ServiceNow Asset Management module with other enterprise systems.
- Develop and implement processes for effective asset lifecycle management, including procurement, deployment, maintenance, and decommissioning.
- Monitor system performance and data integrity, implementing improvements as needed to ensure reliable and accurate asset tracking.
- Stay informed about emerging trends and updates in the ServiceNow platform to incorporate new features and enhancements into the asset management functionality.
- Act as the primary point of contact for asset management-related questions and issues, providing guidance and resolving challenges effectively.
- Conduct training and workshops to ensure stakeholders understand and utilize the ServiceNow Asset Management module efficiently.
Preferred Qualifications
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No preferred qualifications provided.