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Sr. Product Manager – Data Services

Sr. Product Manager – Data Services

CompanyPlume
LocationPalo Alto, CA, USA
Salary$171000 – $201000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Business or other related field.
  • Ten (10) years experience in the tech or data services industry related to product management; experience with SaaS analytics and reporting platforms a plus.
  • Experience working within the telecommunications industry or with WiFi/Wireless, SMB, or MDU preferred.
  • Must have a technology background.
  • Excellent communication, organizational and leadership skills.
  • Strong strategic thinking skills, with the ability to develop and execute on product plans.
  • Strong analytical skills, with the ability to analyze data and metrics to make informed decisions.

Responsibilities

  • Join Plume Data Services, the exciting new team building cutting-edge analytics and AI services for the communications services provider (CSP) industry.
  • Lead product strategy, design, and development and manage activities for a subset of Plume’s SaaS data services platform for CSP users with focus on actionable insights, intelligent support, and network observability.
  • Collaborate with the design team to develop a visually current and forward-looking user experience (UX) related to our SaaS products.
  • Build the technical product roadmap.
  • Be the centralized resource that defines, designs, and tests the product(s) as they move from production to distribution.
  • Work alongside sales, customer support, marketing and other stakeholders cross-functional teams to understand customer requirements and translate them into technical product requirements.
  • Assess timelines, review technical specifications, and participate in security, scalability and infrastructure activities.
  • Ensure that the product is thoroughly tested and meets quality standards.
  • Monitor product’s performance post-launch, including gathering feedback and proposing necessary adjustments.
  • Monitor customer and market trends, and identify insights that should be incorporated into our product strategy. Collaborate with engineering teams to plan and prioritize feature implementation.

Preferred Qualifications

  • Experience with SaaS analytics and reporting platforms a plus.
  • Experience working within the telecommunications industry or with WiFi/Wireless, SMB, or MDU preferred.