Sr. Product Implementation & Support Consultant
| Company | Homesite Group |
|---|---|
| Location | Madison, WI, USA, Boston, MA, USA, St Joseph, MO, USA, Phoenix, AZ, USA, Denver, CO, USA, Brattleboro, VT, USA |
| Salary | $88000 – $144000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Demonstrated experience providing customer-driven solutions, support or service.
- Extensive knowledge and understanding of Property and Casualty Insurance product design and underwriting concepts.
- Extensive knowledge and understanding of software development processes with an appreciation for maintaining a high-quality bar with low operational overhead.
- Solid knowledge and understanding of project management methodologies, practices, techniques and tools.
- Demonstrated experience in data-driven products and iterative development lifecycles to solve business problems.
Responsibilities
- Implements and supports assigned products and associated system releases, including defect prioritization and execution of key business initiatives.
- Works with technology partners on system solutions and requirements, including proposal options and costs.
- Supports the creation of specific underwriting strategies and policies based on external industry and economic trends, and internal capabilities and business performance.
- Successfully executes against a variety of product initiatives across all stages of a product’s lifecycle, including early product planning, customer research and validation, roadmap planning, product development sprints, product launch, metrics analysis, and post-launch iteration.
- Supports the establishment of underwriting referral rules and processes within execution of new capabilities.
- Serves as the ‘translator’ for both the customer and product, as well as internal stakeholders, including but not limited to business lines and cross-functional teams.
- Accountable for the maintenance of business rules & requirements and documentation.
- Provides input into product & pricing planning and development of processes regarding system impacts.
- Supports the communications, education and launch efforts for assigned products.
- Collaborates with Product Managers on the development and refinement of detailed operational data, metrics, and reporting requirements.
- Provides product intent (contract and underwriting) for technology solutions.
- Prioritizes initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
- Mentors and assists in the development of members of the team.
Preferred Qualifications
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No preferred qualifications provided.