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Sr. Presales Engineer – Enterprise & Strategic
| Company | Fundraise Up |
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| Location | United States |
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| Salary | $110000 – $160000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- 5+ years in a presales, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology sectors.
- Strong technical background with experience in APIs, webhooks, data integration, and cloud-based platforms.
- Experience working with Enterprise customers with large ARR.
- Demonstrated ability to translate customer requirements into compelling technical solutions and communicate value effectively.
- Experience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier).
- Familiarity with compliance frameworks (GDPR, PCI DSS) and best practices for data security and privacy.
- Excellent presentation, communication, and storytelling skills; able to engage both technical and executive stakeholders.
- Analytical mindset with strong problem-solving, critical thinking, and adaptability skills.
- Team-oriented with a collaborative approach to working with cross-functional teams.
- Bachelor’s degree
Responsibilities
- Partner with account executives throughout the sales cycle as the primary presales resource, providing deep product expertise and solution guidance.
- Conduct technical discovery sessions to understand client requirements, integration needs, and business objectives.
- Design and present tailored product demonstrations and tailored solutions that address specific client pain points and use cases.
- Respond to technical questions and objections, articulating complex concepts in clear, business-relevant language to both technical and non-technical audiences.
- Develop solution architectures, data mapping, and integration plans with third-party platforms (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier).
- Support RFP/RFI responses, ensuring technical accuracy and compliance with standards such as PCI and GDPR.
- Gather and relay client feedback to Solution Architecture and Product teams, contributing to product enhancements and roadmap decisions.
- Stay current on fundraising technology trends, industry best practices, and competitor offerings.
- Provide technical enablement and training to the Sales team, sharing insights and best practices.
- Foster strong relationships with prospects and customers, ensuring technical satisfaction throughout the presales process.
Preferred Qualifications
- Experience in the nonprofit sector or with fundraising technology is highly desirable.
- Background in delivering technical workshops, training sessions, or product enablement.
- Track record of supporting successful SaaS sales cycles in high-growth environments.
