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Sr. Payments Operations Analyst – Starlink
| Company | SpaceX |
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| Location | West Athens, CA, USA |
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| Salary | $110000 – $145000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s degree.
- 5+ years of professional experience in operations within payments, fraud, risk, or ecommerce sectors.
- 3+ years of professional experience with SQL.
Responsibilities
- Manage the operations of payment processing, including transaction workflows, issue resolution.
- Monitoring platform health and key performance metrics. Identify and implement opportunities for payments growth, cost optimization, and process improvements.
- Lead data-driven analysis efforts to enhance payment performance, customer experience, and automation opportunities.
- Monitor daily payments settlements and engage with internal finance teams and external payment providers to plug gaps.
- Drive readiness for new launches, managing external payment provider selection, setup, testing, and post-launch performance monitoring.
- Collaborate with internal stakeholders and external payment partners to diagnose and resolve complex payment-related issues.
- Own and continuously improve manual and automated payment processes to enhance efficiency and scalability.
Preferred Qualifications
- 5+ years in a payments function at a high-growth technology startup or well-established company.
- Strong proficiency in Python and/or R for data analysis and scripting.
- Ability to influence cross-functional partners at all levels within an organization.
- Ability to develop a data-driven long-term payment optimization strategy within a multiprocessor environment.
- Ability to document and implement processes that scale with the business.
- Advanced SQL proficiency. Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our payments through this process.
